Teresa

Manage the nursing education department’s portfolio of IT products while implementing agile methodologies to increase efficiency.

• Plan and manage team goals, project schedules, and information flow while evaluating potential problems, process gaps, and other barriers.
• Participate in project planning and execution meetings and propose improvements as necessary.
• Supervise three projects ($4 million in revenue) concurrently, coordinating all schedules and team members to keep project deliverables on track.
• Communicate with all teams to identify and define project requirements, scope, and objectives to support.
• Manage project-related artifacts such as data reporting, dashboards, leadership report-outs, and process maps by ensuring all necessary materials are version controlled, properly filled, and easily accessible.

• Managed the daily operations of a food catering and spice import company, serving individuals, parties, and companies. Increased revenue
  by 115% six months post implementing agile methodologies.
• Incorporated agile ways of working into the business including people over processes and responding to change over following a plan. Iterate
  recipes based on customer feedback and metrics with a focus on continuous improvement.
• Designed and optimized the Shopify platform to increase sales by 30%, using digital marketing campaigns, paid social media ads, and increased
  social media presence on Instagram, Facebook, and Twitter.
• Established mutually beneficial professional relationships with vendors in Cameroon, China, India, and France and created an efficient supply
  chain for distributors and consumers.

Responsible for leading a 5-person team to resolve requests from U.S. health departments and community groups. Championed and incorporated agile principles and practices like transparency, engagement, and self-organization.

• Managed and delivered 75+ project requests per year, working directly with the CDC HIV prevention branch.
• Coordinated projects and team schedules, monitored request tracking system and provided visibility into team delivery targets.
• Interfaced with cross-functional teams to manage upstream and downstream dependencies on a regular cadence.
• Leveraged paid business opportunities from private organizations including AVEDA, Walgreens, and more to deliver nationwide diversity training.
• Developed and presented proposals to management highlighting key financial and strategic opportunities for expansion.