Shawn is a Senior QA Manager with over 12 years of management experience and more than 20 years working as a QA Technician. He is strongest in web applications, desktop applications, data processing/manipulation, and oversight of build & release management. Shawn has utilized DevOps for test plan management as well as continuous integration and build development. He has collaborated with software teams building applications for CRMs, direct marketing, order entry, financials for non-profits, chemical engineering calculations and analytics, and SaaS offerings spanning a multitude of industries. He holds a strong background in front-end UI and workflow validation, backend data storage, application display, and testing business requirements. Shawn enjoys being a team player, leading and mentoring other quality engineers, and is looking for a challenging QA Management position where the culmination of his career skills can drive a large project to successful completion.
Held the QA resource lead role to evaluate their current quality standards. His role involved implementing and changing processes, practices, and standards in the area of developing software and deploying it to customers. Led direct reports as well as hybrid teams to foster quality practices and increase customer satisfaction.
Hired as a Senior QA Engineer to be the team lead under the current QA manager. After several years was promoted to Principal QA Test Engineer to manage almost all aspects of the QA process, reporting to the VP of Software Development.
Hired as a QA test analyst, learned the QA process, procedures, and practices, and became a domain expert for the products created. Over the next several years, was promoted twice to QA Tech Team Lead over 7 members (5 in-house/2 off-shore) and then QA Testing Manager to oversee all aspects of the QA process and teams, both local and offshore.