Scot

As a SyteLine Business Analyst, Super User, and Developer he meets business goals using SyteLine efficiently, to review and update procedures and processes, determine needs, and gather stakeholder requirements. He documents, prioritizes, develops requests, trains, and implements.

Infor Specific Work: Modules-QCS, RFQ, Factory Track, Doc-Trak, APS

Key Project Success:

• Creates advanced reports that help drive business goals and point out exceptions that need to be addressed.
• Explains and trains how the system works and how to best use the output returned from the system.
• Reviews end-user problem tickets and returns appropriate explanations based on the knowledge level of the user addressing how to correctly process in the future, how the system operates and verifying any concerns.
• Develops company-specific apps in SyteLine.
• Created foreign purchase and sales licensing and tracking, along with travel and visitor tracking.
• Redefining supplier performance metrics and preparing new hires with documentation.
• Implementing new functionality that resulted in reduced auditing costs and fines.

An executive management team member who managed customer service members, BOM and routing engineering, all aspects of the IT department.

• Reduced IT costs.
• Managed multiple simultaneous projects.
• Implemented Office 365.
• Led system integrations.
• Selected vendors and managed them.
• Trained new personnel.
• Managed infrastructure including Microsoft Virtual Environment, Meraki WiFi, SonicWall Router/Firewall/VPN/Web Filter, Cisco switches, other security areas, hosted VoIP, and cell phones.
• engineering, inside sales, accounting, and human resources department backup.

Key Project Success:

• Defined new business requirements to prepare RFQ for ERP document for vendors response.
• Utilized SyteLine/CSI v10 selected, CPQ, Factory Track, Doc-Trak, and CADTalk
• Launched a new boat configuration web portal for customers and dealers driven by an internal ERP system.
• Defined and programmed import functionality of the web portal order configurations into the internal ERP system.
• Reworked the internal MS Access driven ERP to add new functionality increase stability, reduce downtime, and increase confidence.
• Increased MRP time frame based on new supply chain restraints from COVID-19 delays.
• Determine system bottlenecks and implement solutions to increase speed.
• Daily management of user questions, training, and fixing errors of internal ERP.
• In-house Project Management to move from SMTP/POP3 email system over to Office 365.
• Implemented Sharepoint 2016 to automate and streamline tracked business processes.

Managed all aspects of IT department, prioritizing needs to align with business goals

• Reduction of IT costs
• Managed multiple simultaneous projects.
• Worked with Crystal Reports, SSRS, and MS Power BI solutions and KPI dashboards.
• Implemented Office 365 implementation;
• Led system integrations.
• Selected vendors and managed them.
• Trained new personnel.
• Utilized Solidworks CAD, ePDM, and CADTalk
• Managed infrastructure including VMWare, EMC and HP storage, Meraki WiFi, Cisco routers and switches, VPN, Firewall, other security areas, and NAS.
• Managed PBX, cell phone, and wireless.
• Developed Automation through scanning and document management

KEY PROJECT SUCCESSES:

• Defined RFQ for ERP solutions to fit business needs from Made2Manage to executive management.
• Project Management focused on implementation, customization definition, development, and training of SyteLine/Infor CSI 9+ ERP Software.
• Customized Syteline/CSI (Cloud Suite Industrial) and Infor CRM.
• Managed Infor Syteline modules field service, Factory Track, and Doc-Trak.
• Determined system bottlenecks and implemented solutions to increase speed.
• Communicated with Infor support and development teams to troubleshoot and debug shop floor data collection system, Factory Track.
• Daily management of user questions, training, and fixing errors with SyteLine/CSI
• Upgraded Syteline/CSI and Infor CRM/SalesLogix to implement integration and increase compliance.
• Project Managed the move from Exchange and Sharepoint 2010 to Office 365 for Sharepoint 2016 to automate and streamline tracked business processes.
• Defined and developed program in SSMS and SSIS to feed information to laser nesting application.
• Defined and troubleshoot web services and XML for integration with Parts Website.