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Kevin O’Neill
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Tandil, Buenos Aires, Argentina --:--:--

Kevin is a Software Engineer with over 14 years of experience in multiple SDLC roles. He has explored different areas, from development to management, embracing agile methods along the way. Early on in his career he found the most motivation in full-time Leadership and Agility related roles. He is passionate about building high-performing teams, empowering people, and assisting in their career development through healthy leadership and ongoing coaching. Kevin is a great asset if you are looking to shape your teams and the processes they follow, in order to improve the ways of working and to influence the company’s culture overall. Kevin is looking for Scrum Master & Agile Coach opportunities,  loves new challenges, and would be a great asset if you are looking to improve your teams and the processes.





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Skills
Years
1
2
3
4
5
6
7
8
9
10+
SAFe
Azure DevOps
Agile Coach
Selenium
Java
Scrum Master
Agile Methodologies
Spring
.NET Framework
Jenkins
VB.NET
XML
Kanban
Scrum Framework
Maven
C#
jQuery
CSS
Project Management
Confluence
Greenhopper
ASP.NET
Git
HTML
JavaScript
JIRA
jMeter
SQL Server
REST API
Robot Framework
Beanstalk
Hibernate
MySQL
Basecamp
Memcached
MongoDB
Glassfish
GitHub
Elasticsearch
Planning Poker
Postman
Trello
Kibana
AWS S3
AWS Batch
Visual Studio
Developer Personality

Independent

Collaborative

Trailblazer

Conservative

Generalist

Specialist

Planner

Doer

Idealist

Pragmatist

Abstraction

Control

100
50
0
50
100
Feature Experience

Scrum Implementation

Agile Transformation

Team Building

Coaching

MODERATE
EXTENSIVE
EXPERT
Cultural Experience

E-Commerce Search & Merchandising

Agile / Scrum / Kanban

Online News Agency / Travel Agency

Innovation / Research & Development

MODERATE
EXTENSIVE
EXPERT
Portfolio

Reflektion

Customer Success Engineer

Categories

Work Experience : 2020-2022

Executed product upgrades/migrations over existing accounts. Created documentation for guidelines and training. Connect with the different organization levels as needed.

  • On-going Triage of incoming customer-reported issues
  • Troubleshoot & resolve JS and API integration problems
  • Worked with engineering for deeper debugging as required
  • Engaged in direct calls with customers for more effective resolution
  • Collaborated in new customer deployments
  • Identification & reporting of potential product enhancements

Technologies:  REST API, MongoDB, Elasticsearch, JavaScript, HTML, CSS, Postman, Kibana, AWS S3, AWS Batch, Git, GitHub, Visual Studio Code

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Spark Digital for WWE & The Wall Street Journal

Delivery Manager

Categories

Work Experience : 2018-2020

Responsible for team delivery and overall performance for 20+ people.  Customer’s main point of contact for the escalation of any team-related issues.  Remained active in the people development role including 1-on-1s, goals/objectives setup, and career-path coaching.  Ensured adherence to processes and delivery of training as needed.

  • Facilitator of monthly ceremonies: Achievements, Backlog Reviews, and Retrospectives
  • In charge of new members’ onboarding
  • Assist with team recruitment: candidates review, interview, and presentation to clients
  • Performance reviews preparation, delivery, and follow-up – by-annual cycle
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Accenture Ireland - Centre for Innovation ("The Dock")

Agile Coach & Scrum Master

Categories

Work Experience : 2016-2018

Provided leadership of the Agile Coaches Team and mentoring other SMs and Coaches. On-going facilitation of the Agile ecosystem in place including ceremonies, impediments, actions (Scrum Master role). Imparted knowledge and guide on Agile & Lean values and best practices. Identified and implemented the best suitable Agile framework [Scrum, Kanban, and combinations].

  • Delivery of Training sessions at different levels: teams, leaders, managers, and stakeholders.
  • Assisted Product Owner with prioritization and overall Backlog administration.
  • Oversaw the quality of user stories and coach PO / BA on how to improve when required.
  • Helped the team understand collaboration practices and encourage self-organization.
  • Promoted continuous improvement culture – identify areas of inefficiency.

Technologies:  Trello, Jira, Kanban, Azure DevOps, Azure Test Plans, Planning Poker, Confluence

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AVIVA Insurance Ireland

Agile Consultant & Scrum Master

Categories

Work Experience : 2015-2016

Supported the General Insurance department on its transition to Agility.  Adoption of Scrum framework over multiple teams – implementation from scratch. Filled a full Scrum Master role as a servant leader, facilitator, impediments removal.

  • Agile Coaching to Teams, POs, and Stakeholders at different company levels
  • Identification and delivery of Training sessions – for example, Agile and Scrum Basics
  • Continuous team building: ownership, shared goals, collective responsibility
  • Teach and support Product owners on their duties – backlog refinement, and ROI prioritization
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Spark Digital for The Associated Press and Genesis Media

Delivery Manager

Categories

Work Experience : 2012-2015

Management of multiple project executions delivering high-quality projects with 3 teams and 15 people. Guaranteed clear requirements from business stakeholders to teams. Ensured effective communication between parties.

  • Agile working environment setup: Scrum Master role run
  • Team mentoring and coaching
  • Sought sales opportunities and resource allocation

Technologies:  MySQL, Java, REST API, JavaScript, jQuery, Selenium WebDriver, JMeter, Git, Beanstalk, Basecamp, Trello, Mem cached, Glassfish, Jenkins, GitHub, Jira, Planning Poker, MongoDB

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Globant for Orbitz Worldwide

QA Team Lead

Categories

Work Experience : 2010-2012

Responsible for a mid-size team delivery and performance – 10 people. Customer’s main point of contact.

  • Ensured effective communication between onshore and offshore teams
  • Scrum framework adoption – active Scrum Master role
  • Members coaching and continuous process improvements

Technologies:  Java, Spring, MySQL, Maven, Robot Framework, XML, Selenium, Jenkins, Jira, Greenhopper

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Previous Roles

Categories

Work Experience : 2007-2010
  • QA Engineer at Globant for Orbitz Worldwide (2008-2010)
  • Teacher Assistant at Universidad Nacional del Centro de la Provincia de Buenos Aires (2009-2010)
  • Software Engineer at Globant for Deloitte US (2007-2008)

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