Juan is a Senior UI/UX Designer with over 5 years of professional experience designing and developing web pages with international businesses. He is strongest with Figma and Adobe Suite and has 5 years (10 projects) experience with User Journey Mapping, 4 years with Affinity Diagramming (10 projects), and has been doing User Research from the beginning. Along with designing, he has been working with Scrum methodologies for over 5 years. Juan is fluent in English and has been working with North American companies where English communication is the standard.
Designed a customer service platform through network automation. The venture located in the Aburrá and Urabá valley offers customer service automation services to companies and businesses focused on e-commerce. He led a group of designers and programmers to study the viability of the business under the parameters requested by the company. He worked on the development of a platform for the automation, through artificial intelligence, of customer service channels. customers and thus achieve an increase in communication through channels such as WhatsApp, Instagram, and Facebook, thus achieving the monitoring of customers and users and more after-sales service.
Designed an application for android and IOS, in order to sell organic and fruver products. Designed a website for the sale of organic and FruVeg products. Developed differentiation strategies toward the brand’s star product and offer it in the best way through e-commerce. The company is a startup that offers nutrition services and with this, it was possible to develop software solutions to have new sales channels in addition to the development of a product together with the nutrition team for the creation of a new mass consumption product for offer.
Designed an application for android and IOS, in order to offer consulting and training services to people and companies. Designed a web page to offer consulting and training services to people and companies. Developed business strategies and offered it in the best way through e-commerce.
Designed and managed an e-commerce website for the sale of uniforms in the health sector. It consisted of managing the web page, and how to create a simple interface that would send the message of the product and that would allow a very fast interaction for the conversion of visitors and final purchase. It was possible to set up the page and improve the internal processes of the company to make a migration to e-commerce and increase its sales.