Jose

QA Manager focused on organizing and controlling the testing process by managing different groups of testers to test different software. This includes leading daily scrums, monitoring the testing progress, mentoring testers, and presenting KPIs and metrics to stakeholders/Project managers.

• Ensures visibility, traceability, and control of the testing process to deliver high-quality software.
• Leading the Testing Team to the success of the projects.
• Defining the scope of testing within the context of each release/delivery.
• Deploying and managing resources for testing.
• Applying the appropriate test measurements and metrics in the product and the Testing Team.
• Planning, deploying, and managing the testing effort for any given engagement.
• Conducting test kickoff meetings and follow-up testing meetings.
• Working closely with the PM/PO to ensure that goals and deadlines are met on time.
• Preparing Warranty Process, Entry, Exit, and Acceptance Criteria documentation.
• Creating training material and providing training sessions to power users.
• Preparing closeout reports with metrics and key information.
• Working simultaneously with several projects that have different business logic.

QA Lead focused on equipping, mentoring, and leading the QA team of 6 QA Engineers. This included creating test plans, test cases, and scenarios with enough details to find minuscule bugs.

• Reported and tracked the defects/issues in the app.
• Defined, developed, and implemented quality assurance strategies and processes to improve the overall performance of the team.
• Kept good communication with teammates by having daily scrums and L10 meetings.
• Lead triage calls with the client to update them about the status of the tasks and report on them if any critical bug is found.
• Maintained healthy communication with the stakeholders and customers from the US along with the development team from India to provide a quality product.
• Tracked quality assurance metrics and worked with tech leads to improve results.
• Worked in an Agile environment and provided strong software quality by testing weekly releases with many changes.
• Executed both manual and automation testing in different environments to speed up the testing process.
• Designed documents and acceptance criteria.

Business Analyst that documented and elicited client business requirements.

• Developed and improved business processes within the technology and business organizations, understanding client requirements, specifying, and analyzing these to enough level of detail to ensure clarity of definition.
• Participated in team planning meetings to provide advice and guidance during the process of each sprint.
• Worked closely with both the development and design team to satisfy functional requirements.
• Reviewed the completed work from development sprints.
• Responsible for maintaining good communication with stakeholders and customers from USA.
• Conducted and facilitated end-user User-Acceptance Testing demo sessions of monthly deployments.
• Go-to team member for answers to questions.
• Dealt with multiple projects at the same time.

QA Tester focused on designing and executing test plans, scenarios, scripts, and procedures based on product requirements.

• Designed and implemented different testing strategies (e.g. black box, white box, regression, and smoke testing) to minimize test and setup times and efforts within a tight timeline.
• Identified opportunities for improvements and made constructive suggestions for change.
• Exhibited strong attention to detail.
• Met deadlines and handled multiple tasks in a fast-paced environment.
• Implement penetration testing for different websites.