Eduardo

Responsible for providing technical expertise to customers and sales internal team for architecture, deployment integration, technical questions, product evaluations, and custom demos. Contributed his proficiency in Development Operations (DevOps) concepts with a strong skill set in infrastructure architecture, cloud, IT operations, security, and development technologies and processes. Delivered post-sales services, support, technical account management, and training.

• Designed and automated cloud environments for security, reliability, and scale
• Built monitoring solutions to ensure overall system health, handled new requests, and performed troubleshooting

Responsible for supporting several banking applications, including support for the whole infrastructure using, UNIX, Windows, and Database. Handled clients’ requests, built reports, and information extraction using SQL, and Python programming.

• Supported version releases, upgrades, high availability tests, and maintenance operations
• Expertise in troubleshooting issues.

Responsible for the successful accomplishment of the mobile network project from the initial scope definition until the final service migration and preventive babysitting. Oversaw planning, design, and migration strategy in preparation for and final commercial launch.

• Conducted site survey, hardware and software installation, network integration, service commissioning, and customization
• Completed testing service scenarios and debug any issue with development team support

• Operation Carrier Software Engineer at Huawei Technologies (2015-2016)
• Telecommunications Analyst at Bibliotecas Virtuales de Aragua (2014-2015)