Diego

Worked as part of Venmo’s design team to figure out the user experience, interface design, and strategy for in-app QRC experiences for buyers and businesses.

• Designed Offline QR code experiences, enabling consumers and businesses to get paid and make payments without an internet connection.
• Created the experience for customers to make payments to business profiles and help them grow by adding payment notes which are shared in their feeds.
• Worked closely with teammates from many disciplines from management to engineering to analysis – to define spaces, layouts, and problem solutions and help drive design strategy.

Worked with the New Verticals and Money Team to ideate and create design solutions regarding financial services for dashers and consumers.  Partnered with Product Managers to study requirements, design, and tech specs for multiple projects.

• Built design flows and mockups to communicate high-level vision and specific details for multiple projects within the money team.
• Created the flow to enable Fast Pay in Canada which allows Dashers to get their earnings on demand.
• Improved the way dashers get access to their earnings through the DasherDirect app and Bank Accounts.

Led the mobile app experience and created assets for the App Store and Google Pay store
 — Designed wireframes, high fidelity interfaces, and prototypes for kitchen displays, front of the house, and customer displays.

• Performed UX audit for the different products already in the market.
• Identified usability the issues that inhibit clarity, and users’ ability to perform fundamental tasks.
• Created user journeys, along with user flows to identify pain points from a user’s perspective.
• Participated in the definition of roadmap and initiatives of different projects within the company.
• Participated in the ideation, concept, and execution of the new experience for kiosks, mobile, and web apps.

Designed a design style guide, including colors and typography, reusable components, interactions, and transitions between pages and components. Helped the company ideate and execute a new experience to help recruiters hire the best talent using machine learning and artificial intelligence.

• Helped construct initiatives using Jobs to Be Done to create User Stories and experiences that made sense for recruiters.
• Helped the product team and data analysts implement strategies to guarantee KPIs success for the company.
• Conducted Usability Testings with recruiters to validate hypotheses using A/B testing.
• Created interfaces for the different initiatives created with the product team.

Designed a design style guide, including colors and typography, reusable components, interactions, and transitions between pages and components.  Worked directly with the CEO and Product Owner to guide and polish the direction of the payment app.

• Conducted user journeys and user flows to help visualize the functionalities of the app.
• Helped the product team prioritize the MVP to launch to market.
• Designed a mobile app and iPad POS application for sellers to receive in-person payments.

Creates iOS and Android apps for companies involved in several business models, including digital payments, remits, e-commerce, B2C, and B2B.  Responsible for product ideation and execution, including user research, user flows, user-centered design, prototyping, and design specs for devs.

• Conducts meetings with business owners to deliver digital products that suited their needs.
• Responsible for the design efforts including user experience, interface design, and product strategy for startups and established companies.