Christopher

Leading the Agile team at Usherpa in the development of a SaaS Relationship Engagement Platform for Loan Officers and Real Estate Agents. Providing strategic platform direction, quality assurance and service availability for a cloud-based software platform in the fintech space.

• Worked with Product Development
• Technologies:  Machine Learning, DevOps, C#, QA, SaaS, Agile

Leading an Agile team to create an InfoGov software platform called IDentify that assists customers with finding and cleaning up ROT (Redundant, Outdated, and Trivial) content from their organization. Transformed the software from a consulting asset to commercial software as a service. The product is in production at several Fortune 500 companies. Maintaining existing products for email management (IEM) and content integration/migration (Vector).  The product has been adopted by several Fortune 1000 organizations and provided up to a 30% reduction of the content resulting in an annual return on investment greater than 100%. In the first year, the product has achieved over $500,000 in ARR with double-digit growth rates and driving 3x services revenue.

• Responsible for product management, architecture, development, and customer success for an Information Governance software platform.
• Grew a services asset from the consulting organization into a new commercial product that assists organizations with identifying and removing ROT content (Redundant, Outdated, and Trivial).

Technologies:  .NET, Flask, C#, DevOps, Machine Learning, Java, Python, Azure, SQL Server, ASP.NET, JavaScript, jQuery, React, Scrum Master

Responsible for product management, architecture, development, and customer success for a highly innovative Information Governance software platform which has achieved over $1MM in annual recurring revenue and driving 3 to 5x in services and resale software revenue. As an architect and developer, spending 25% or more time hands-on with the software. Designed and led the creation of an enterprise-grade and mission-critical software platform. The software was used by customers of all sizes including Fortune 100 businesses where it was deployed to and used by every employee, every day to manage the organization’s valuable information assets in email and other content sources.

• Granted three U.S. patents for applying machine learning to assist users in classifying and managing email. Recognized by Gartner as a “Cool Vendor” in 2015.
• Implemented an Agile development methodology across a high-caliber team ranging from 5 to 12 architects, developers, and quality assurance professionals in a hybrid on-shore/off-shore delivery model to create high-quality software with a very low investment of capital.

Technologies:  Machine Learning, Agile, DevOps, C#, Lotus Domino, Office 365, QA, Integro Email Manager (IEM), Microsoft Exchange

• Vice President of Consulting Operations at Integro (1995-2008)
• Systems Engineer at Sykes Enterprises (1994-1995)
• Project Manager at Union Pacific (1991-1994)