Bruno

Manage infrastructure and network services in both cloud (AWS, GCP, and Azure) and on-premises environments, while coordinating the infrastructure and operations team architecting and troubleshooting with our development team and client projects.

• Postgres database administration
• Oracle to Postgres database migration
• SRE Operation Leadership and process automation
• Cloud Cost Optimization
• Technical team recruiting, Clients and coworkers training in operation and monitoring of systems and department routines;
• Deploy, manage, and Monitor Linux application servers, network, and mail;
• Architect, deploy, monitor, and troubleshoot within cloud environments at AWS, Azure, and GCP Providers;
• Containers Orchestration with Docker and Kubernetes;
• Create and manage Infrastructure and Security information documents and procedures;
• ITSM tool management, service requests, and incident management.

Technologies:  AWS, GCP, Azure, PostgreSQL, SRE, Containers, Docker, Kubernetes, ITSM, Linux

Supported development and back-office teams.  Worked on Document Security Information and Infrastructure procedures. Trained clients with operation and monitoring of deployed systems.

• Troubleshot Windows 10 and Linux (Ubuntu) clients;
• Managed and Monitored (Zabbix, Grafana, and ELK) Linux (Ubuntu, RedHat, and Oracle) application servers, network (VPN and Mikrotik Routing), and mail (Google for Workspace);
• Monitoring, Troubleshooting, and Deployment in AWS, Azure, and GCP cloud providers;
• Managed and migrated PostgreSQL and Oracle databases;
• Deployed and maintained advanced shell scripting for automation;
• ITSM tool management, service requests, and incident management.
• Clients training with operation and monitoring of deployed systems.
• ITSM tool management, service requests, and incident management.

Technologies:  Zabbix, Linux, Ubuntu, ELK, RedHat, Oracle, VPN, AWS, Azure, GCP, PostgreSQL, Shell Scripting, ITSM, Windows

Supported development and back-office teams.  Worked on Document Security Information and Infrastructure procedures. Managed access and Monitor Linux application servers, networks, mail, and cloud environments.

• Troubleshot Windows 10 and Linux (Ubuntu) clients;
• ITSM service requests and incident management;

Technologies:  Zabbix, Grafana, ELK, Linux, Ubuntu, RedHat, Oracle, VPNs, AWS, Azure, GCP, Google Workspace

Help desk support level II as a 3rd party, Windows Client configuration and troubleshooting.  Managed File and Print Server, Cisco Unified Communications Manager, Exchange Server, and Active Directory (users and groups).

• Installation, configura,tion and troubleshooting of software from clients and third-party, screen information redirect service requests and incidents (HP-SM).

Technologies:  Windows, Cisco, Active Directory, Exchange Server, Exchange Mail Server, Oracle