Benjamin is an accomplished SharePoint Specialist/KM and Site Collection Administrator capable of leading organizations in developing processes to compile and share knowledge to improve overall efficiency. He has 18+ years of technical experience and has in-depth experience creating and managing site collections, document libraries, Power Apps, Power Automate, Power BI reports, MS Teams, MS Forms, and troubleshooting end-user issues. Developed new methods of accomplishing administrative actions, and document management for the U.S. Coast Guard, Aviation Technical Training Center Administration Department Elizabeth City, and the U.S. Navy, applying Knowledge Management methodologies.Hire Benjamin
Managing SharePoint, responding to OAA ticket requests, analyzing and implementing improvements to the SharePoint site using live data feeds, and integrating of external capabilities. Identifying and resolving any SharePoint-specific troubleshooting and technical issues discovered by end users.
Provided expertise in standardizing Knowledge Management/Information Management functions. This included implementing taxonomy, metadata, metadata strategy, standards, data governance, security classification guidance and executing retention policies (archival and deletion). Benjamin establish common taxonomy for file naming conventions, file structures and metadata tagging for all supported units. He also captured best practices and shared them within the enterprise.
SharePoint (2010 and 2013) Webmaster and Knowledge Manager coordinated activities to ensure continued compliance with Command policies and procedures, this included SharePoint web redesign and portal content management. Utilized multiple information-sharing portals to have information readily accessible to personnel. This task requires the appropriate access to Microsoft SharePoint portals, SharePoint list management, and Microsoft office suite applications.