Angel

Collaborates on building features and resolves issues and bugs to build awesome products for Daasity, Txt2Give, Resolve Digital, and Jenni Kayne.  Investigates new tools, libraries, or approaches to solve existing problems or improve the current implementations

• Reviews Code and provides feedback to other developers
• Uses technologies such as Ruby, AWS, JavaScript, Snowflake, jQuery, and Ruby on Rails.

Collaborated with Product Managers, UX Designers, and other engineers to develop features for both the consumer-facing and client-facing web apps.  Discussed technical decisions, perform code reviews, and provided mentorship for junior developers

• Wrote clean, maintainable, and well-tested code, ensuring platform stability.
• Pioneered improvements such as performance gains and better coding style.

Designed the backends for new products, often from a blank canvas and looked after and enhanced existing production on Rails services.  Acted as an advocate for tech and engineering inside of the company.

• Participated in code reviews
• Delivered clean and stable Rails code (with tests!)

Managed the implementation of ITIL best practices on processes such as incident management, problem monument, and request fulfillment.

• Managed change management across the Americas Region during the Service Transition Phase.

Planned, estimated, coordinated, and delivered Application improvement and maintenance projects for a banking institution.  Monitored and control performance of the services provided against SLA’s and provided timely feedback to stakeholders.

• Developed custom features and maintained projects
• Used several technologies such as Java, .NET, SAP HR, and Rails.

• Level 2 Application Support Chief of Staff at 7-Eleven Mexico (2014-2017)
• GITSC Manager for Americas / iCorp Naucalpan Office Manager via Infotecnologia Corporativa (2012-2014)
• Technical Service Desk Manager at Xerox (2006-2012)